FAQ / Technical
We added the antivirus upgrade for our hexamailguard LINUX installation.
After I install new license file, restart service and have an error:
Error: Antivirus engine initialization failure
What can we do?
Stop the Hexamail service using
That should install the av engine correctly - you can check the install.log
and antivirus.log in the logs/ folder for the status
to restart Hexamail