SPAM Blocking

A multi-layered spam filtering engine ensures that all types of spam can be effectively blocked. Click anywhere on the diagram for further information about the feature.

Effective Unrivalled automated accuracy - genuinely > 99% elimination of undesired E-mail, with automatic whitelist generation from outgoing email analysis Reliable Only incoming E-mail from the Internet or POP3 accounts is filtered. Customer outbound and internal E-mail is not filtered. Safe Suspect E-mail messages are are quarantined or forwarded to an appropriate recipient Control You maintain control of your own email systems without having to rely on third party servers or services Configurable Unrivalled easy to use configuration interface Easy 'Drop-In' installation with no changes to DNS or MX records required Fast Highly optimized natively compiled code ensures the highest performance filtering and no email latency Secure Add security options to your existing email infrastructure to prevent open relay, dictionary harvest attacks etc.

• Automatic Whitelisting
  Automatic white list generation from senders contacts and email message threads coupled with intelligent on-the-fly white list detection. This ensures legitimate senders email do not get blocked by the SPAM blocker
• Challenge Response
  Challenge-response features to allow senders to verify and have email automatically accepted and their address whitelisted
• Grey listing
  Temporarily fail connections from new IP, sender and recipient sets to effectively block spam software, and BotNets. Automatically whitelists your regular senders so that no delay is experienced for legitimate communications.
• Honey Pot
  Dynamic Adaptive Honeypot. The Honeypot uses spam sent to chosen honeypot addresses to automatically generate adaptive intelligent agents, known as "bees". These identify and block similar spam. This provides realtime protection against new spam types, sender IPs, and specifically image spam.
• Bayesian Matching
  Full Bayesian statistical pattern matching providing highly accurate (better than 99%) spam blocking with minimal false-positives (emails incorrectly marked as spam). Selectable pattern matching subcategories allowing bypass of pattern matching for specific types of spam, such as 'Money Making', 'Recruitment', 'Privacy', 'Competitions' etc. Multiple thresholds for pattern matching allowing marking, blocking or automatic deletion of identified spam. Email accepted or deleted from the quarantine is used to further the Bayesian matchign for future email.
• White listing
  Easy to use white list management facility allowing you to maintain lists of email addresses that you never want blocked. Users each have their own personal white lists and senders can be automatically whitelisted if a blocked email is released from the quarantine.
• SPF Checks
  Full SPF (Sender Policy Framework/Sender ID) support and failure blocking. Helps prevent phishing attacks
• Domain Keys Checks
  Full DomainKeys Identified Mail (DKIM) support and failure blocking. Helps prevent phishing attacks
• URL Blocking
  Full support for DNS-based URL checking of URLs within emails Built in SURBL support for DNS-based URL checking of URLs within emails
• IP blocking
  Block IP addressesfrom relay, sending inbound email. Whitelist IP addresses so that they are never blocked, or white list IPs for relay. Use DNS based databases to block known spam IP addresses
• DNS Based Spam protection
  Full support for multiple configurable DNS based spam protection databases. Dial-Up User Lists (DULs), Real time Black hole Lists (RBLs), Spamhaus SBL, XBL and Relay Spam Stoppers (RSS) are all supported! Override to allow receipt from known good sender addresses
• Spam Quarantine
  Spam quarantine with safe email viewer that doesn't trigger virus, worms, popups or other malicious code. The administrator can optionally allow users to review their own spam using a web-based quarantine view. Users and administrator can be automatically alerted when they have spam in the quarantine to review
• Content Checks
  Blocking based on strings, wildcards, word/phrase, regular expression matches in the email content or subject Configure different actions to perform for each expression matched.
• Sender Blocking
  Blocking based on strings, wildcards and phrase matches in the email sender address Elimination of emails with missing, undisclosed, invalid or suspect sender addresses Easy to use one-click sender blocking facility to allow direct blocks of unwanted newsletters or repeat offenders.
• Country Blocking
  Blocking based on country of client IP Address. This allows weighting, blocking or deletion of email originating from specified countries.
• Image Analysis
  Configurable automatic blocking of graphical or image-based emails. The system performs sophisticated checks on any attached or included images to identify image based spam and block it.
• PDF attachment spam blocking
  Hexamail automatically inspects PDF attachments for textual and image based spam and blocks if an attachment contains spam content
• Automatic ZIP unpacking and content analysis
  Hexamail automatically unpacks ZIP attachments, identifies malicious contained files and even reads the textual content to detect spam attachments
• Header Checks
  Configurable automatic blocking of emails with suspect MIME headers
• NDR Spam Attack Prevention
  Automatically block NDR Spam attacks by detecting NDRs from spoofed recipients, to false recipient addresses, or to nominated bad addresses.
• Configurable automatic blocking of emails from suspect Mailer programs
• Automatic text style and font analysis and blocking
• Configurable automatic blocking of emails containing web bugs, inline framesets, popup windows etc.
• Configurable automatic blocking of emails with dangerous or suspect attachments
• Configurable automatic identification and blocking of emails with suspect recipient lists
• Configurable automatic verification of replyto/sender
• Configurable spam action options, including quarantine storage, subject line marking, forwarding, blocking and deletion

Legitimizer

Effective Automatically identifies all emails with missing signatures and disclaimers Reliable Ensure every email has the appropriate company-wide signature/disclaimer/footer text present on leaving your organization Configurable Configure signatures for each domain served

• Automatic fuzzy-detection of existing signatures
• Automatic insertion of disclaimers and signatures if missing, for HTML and text emails
• Optional individual signatures for each domain or sub-domain served
• Use HTML or plain text disclaimers
• Support for images in signature HTML

Blocker

Protect Protect your company's reputation from unauthorized emails going out to important customers Secure Secure your company from malicious emails from ex-employees Alert Alert your company to unauthorized distribution of information to external parties Block Block dangerous or forbidden attachments Cleanse Remove dangerous or forbidden attachments

• Alert Admin when blocking emails
• Alert admin if blocked email store reaches a configurable size
• Allow return to sender of blocked emails
• Configurable response to sender with optional blocking reason
• Forward blocked emails to nominated account
• Override block if containing specific content phrases or wildcards
• Block if containing specific content phrases or wildcards
• Block if missing specific content phrases, allowing a form of send password in the content
• Configurable sender address white lists
• Configurable sender address block lists
• Configurable sender name block lists
• Configurable recipient block lists
• Block if too many recipients
• Block undisclosed sender emails
• Block undisclosed recipient emails
• Block by white list of allowed IP
• Block by disallowed IP
• Block based on email size
• Store blocked email for later inspection/archiving or resending
• Blocked email store maintenance interface and send on options
• Block if contains phrases or wildcards in the content
• Block if contains phrases or wildcards in the subject line
• Block if missing specific subject phrases, allowing a form of send password in the subject line
• Block emails with attachments of specific types
• Remove specific attachment types, e.g. worms, virus and other malicious types

Censoring

Safe Ensure all outgoing emails don't offend your customers and partners Configurable You control the obscenity lists Flexible Optionally turn off censoring for specific white listed users

• Hiding of obscene/forbidden phrases/words/wildcards in the content
• Hiding of obscene/forbidden phrases/words/wildcards in the subject line
• Configurable hide string, e.g. ****** or !CENSORED!
• Configurable white list of users address matches to bypass the censoring
• Support for emails attached to emails
• Configurable mark string to optionally alert recipient the email has been censored
• Option to block obscene emails
• Option to forward obscene emails to nominated address or the administrator
• Censored emails stored for later archiving/forwarding/sending or removal
• Automatic alert when censored store reaches configurable size

Marketing

Detect outbound email from multiple domains

Automatically detect existing marketing inserts

Insert HTML text or image marketing inserts

Deliver to the recipients

• Configurable email marketing inserts
• Automatic fuzzy detection of existing marketing insert
• Override or disable for specific domains
• HTML inserts
• Image inserts
• Text inserts
• Automatic conversion of HTML to text inserts when required

Alerter

• Standard rule types for common usage: Offensive Material, Potential Virus, Lengthy Discussion, etc. Entirely configurable rules engine allowing administrator controlled rules to trap almost any type of email.
• Virtually unlimited number of rules, and alert recipients.
• High-performance rules engine ensures low-latency filtering of email traffic both incoming and outgoing.

Responder

• Automatic scheduling of responders
• Sophisticated rules processing to determine when to respond and response to send
• Support for HTML and plain text responders.
• Support for images in response HTML

Group Distribution

Router

Incoming emails are checked against a configurable routing list. Matching emails are then passed through a Bayesian language detection algorithm to determine the language the email is written with close to 100% accuracy. The email is then rerouted to a different address depending on the language it is written in.

Expedite Ensure incoming emails go to the right person immediately Automate Automatically detect the language of incoming emails and reroute Schedule Schedule routes depending on the day of week or date

• Bounce email by rules/phrases
• Redirect email to another address
• Automatic language detection and rerouting for each language
• Support for Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Icelandic, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, and Turkish
  
• Route email by rules
• Route email by phrases
• Redirect group email
• Route based on date
• Route based on day and time of day
• Route based on size

POP3 Reader

• Highly efficient multiplexing communications used to download from many accounts simultaneously
• Individually configurable download schedules
• Supports SSL servers
• Download schedules as short as 1 minute permitted
• Downloads only new emails for each user
• Catch-all and individual accounts supported
• IMAP Support
• Multi-domain catch-all accounts supported
• Gmail Support
• Rerouting and readdressing options
• Emails are routed through all processing modules, allowing for antivirus scanning, SPAM blocking, routing, alerting, responders and all other Hexamail features!
• Retrieves messages from mailboxes located on any number of Internet Service Providers (ISP).
• Check and download new messages as often as you require, with schedule interval resolution of 60 seconds.
• Automatically delete, expire or retain the emails on your email account
• SSL fully supported, allowed secure retrieval of emails from SSL compliant mailservers.
• Support secure logon with APOP (Authenticated Post Office Protocol).
• Retrieves messages from more than one mailbox at the same time. This ensures that mailboxes with large volumes of email do not hold up processing of other mailboxes.
• Allows forwarding of email to any other address, mailbox or corporate email server.

Web Folders

Work anywhere Access files from anywhere Server folders Server folders shared with Web Folders allow the same view of files to be seen on the internal network and using external Web Folder access under windows or any WebDav client Ultra-fast Fastest possible web folders ensure highly usable low bandwidth web access Secure Full WWW Auth challenge based logins can be enforced to prevent unauthorized access. Use over normal web interface or an encrypted secure SSL channel.

• Full support for public/shared folders
• ACL (Access Control List) support for folders allowing read/write/admin priviledges
• WWW Authentication login protection
• SSL support
• Mac OS X support
• Microsoft Windows WebFolders/Network Place support
• 3rd party WebDav Client support, such as NetDrive

Calendar

Schedule Ensure optimal time scheduling using easy to use day, week, month and year views of your calendars Sync Synchronize your calendar with any CALDAV or iCal client Share Share your calendars with other users Alert Alert users to important events automatically in the web interface or by email

• Alarms via web interface or email and SMS
• Multiple views, day, week, month and year
• Year view shows events, unlike most calendaring systems
• Built in web-interface usign customizable templates
• Full CALDAV server functionality
• Mac OS X iCal compatible
• Thunderbird Lightning compatible
• Sunbird compatible
• eMClient compatible
• Configurable colour coded categories for events, with flexible filtering options
• Share calendars with other users in the web interface, via CALDAV or iCal (ics files)
• Import configurable public holidays.
• Multiple event types, each with a clear icon
• Calendar entries stored compressed to allow for many years of events for each user
• Import iCal format calendar files from VCS or ICS files
• Import calendars from Outlook exports
• Import calendars from Palm exports

Web Mail

Work anywhere Access email from anywhere Server folders Server folders shared with IMAP allow the same view of email to be seen in the email client and in a web browser Ultra-fast Fastest possible web interface ensure highly usable low bandwidth web access Integrated Integrated calendaring and SPAM quarantine allows single interface control of email and appointments

• Sort by any column
• Send emails
• Upload multiple attachments at once
• User-selectable color schemes
• Ultrafast address book
• Server folders
• Full support for public/shared folders
• ACL (Access Control List) support for shared folders allowing read/write/admin priviledges
• Email server rules allowing automation of email management, forwarding and other advanced features based on configurable rules to match email
• Flag email
• Clear icons for replied to, read, unread, and deleted emails

Mailboxes

• Global and individual user quotas are supported allowing administrative control of individual mailbox sizes. Automatic alerts can be sent on users reaching a configurable percentage of their quota.
• Mailboxes are stored as compressed MIME, dramatically increasing the quantity of email thast can be retained by users and reducing disk usage and load.
• Mailboxes can contain multiple folders allowing email to be stored in hierarchical categories by users
• Full support for public/shared folders
• ACL (Access Control List) support for shared folders allowing read/write/admin priviledges
• Email server rules allowing automation of email management, forwarding and other advanced features based on configurable rules to match email
• The architecture is designed to offer a scalable and lightning fast mechanism for POP3, IMAP and Webmail access. Some mailbox formats use individual files for each email, resulting in mailbox stores that cannot scale to thousands of users each with many hundreds of thousands of emails.

IMAP Server

• Highly optimized mail boxes allow for ultra-fast IMAP retrieval of emails
• CRAM-5, LOGIN, PLAIN and NTLM authentication all supported
• SSL support
• Optional bandwidth restrictions
• IP address blocking and restrictions
• Configurable port and host bindings to allow use in multi-NIC environments

POP3 Server

• Highly optimized mail boxes allow for ultra-fast POP3 retrieval of emails
• APOP support
• CRAM-5, LOGIN, PLAIN and NTLM authentication all supported
• SSL support
• Optional bandwidth restrictions
• IP address blocking and restrictions
• Configurable port and host bindings to allow use in multi-NIC environments

Reports

• Each report can be fully configured to your requirements
• Scheduling allows report publication on any time period
• Archiving of reports uses compression to minimize disk usage and allow for longer term archives
• Standard HTML publication allows easy viewing and printing
• Reports can be exported into standard HTML
• Full-color graphs are used in the reports to ensure the clarity of vital information

Antivirus

Protect You can expect 100% detection of In-the-Wild viruses and Trojans from our embedded BitDefender scanning engine Up to date The Antivirus engine automatically updates itself at regular intervals Alert Alert your administrator or senders to virus in emails Block Block infected, dangerous, or forbidden attachments Cleanse Remove infected, dangerous, or forbidden attachments Safe Quarantine infected emails for later resend or deletion

• The embedded BitDefender antivirus engine features outstanding detection abilities together with high performance. You can expect 100% detection of In-the-Wild viruses, Trojans and malware. The award winning, internationally certified antivirus engine from BitDefender features proprietary technologies, based on innovative ideas and leading trends in the information security industry. It continues to be internationally recognised by independent organisations which reward outstanding results through numerous prizes and certifications, Av-Test.org, Virus Bulletin, ICSA Lab, Checkmark, PC World Top 100, ComputerActive and Which? to name but a few.
• Automatic updates are another key point in virus protection, both the virus database and the program itself can be updated automatically. The updates are incremental, and only new data is downloaded, thus ensuring updates are timely and efficient.
• Allow alerts to senders of infected emails
• Configurable response to sender with optional blocking reason

Archiver

Compliance Store 100% of your email in full original MIME format Discovery Use the live search facilities to allow users to access their old email Scalable Store many years of email in a single server Compressed Unique MIME compression algorithms ensure most compact storage Full Text Full text queries provide relevant retrieval Secure Enable SSL archive web interface for maximum security

• High speed archiving
  Native high-performance C++ archiving code ensures that emails are archived and indexed in realtime. The unsurpassed performance allows the archive to be used live by end-users to retrieve old, deleted, or difficult to find emails from a web-interface.
• Massively Scalable
  Archiving of 100s of millions of emails in a single archiver is possible, allowing many years of emails to be archived on a single server or drive.
• Low Storage Requirements
  All email content (MIME) is retained compressed, allowing accurate records to be retained while minimizing storage. Emails are automatically deduplicated. Save costs of storages devices, upgrading servers and backup time and facilities.
• Fulltext search
  Full-text indexing automatically takes place on archiving. This allows your valuable resource of archived emails to be leveraged for knowledge management, auditing and discovery within your organization.
• Genuine Archiving
  Some inferior archiving solutions simply push email content into a relational database. This can be costly in database licenses, slow to retrieve email and extremely demanding of disk space and other machine resources. Be sure to check the licensing implications and costs of such systems before purchase. Hexamail is a complete solution requiring no third party database licenses.
• Secure
  Archiving takes place on your servers, within your network. Sensitive emails need never leave your organization, eliminating trust, hacking, or security breach concerns typical of third party service based archive solutions providers.
• Active Directory Integration
  Active Directory integration allows automatic import of your users and restriction of their access to only their emails
• SSL
  Full secure SSL access to web based knowledge management, discovery and search interfaces.
• Sources
  The Archiver module can index email from almost any source including Exchange, maildir, mbox, hMail, iMail, MDaemon, Hexamail, POP3, SMTP, and PST
• Exchange 2000-2010
  Index email driectly from Exchange 2000 onwards
• PST
  Index any PST files from Outlook clients or Exchange server
• Long term retention
  Content can be retained for periods matching typical regulatory requirements such as Sarbanes Oxley, European Union ISP Communications Data retention, SEC Rules, NASD, HIPAA and Graham-Leach-Bliley Act.
• Regulatory Adherence
  Full MIME storage ensures your chosen email archive solution adheres to all regulations now and in future. Regulations such as Sarbanes-Oxley can be costly to implement, Hexamail Vault eliminates the cost for archiving email in a compliant way.
• Backup
  A unique index design allows email content to be backed up and removed from the live server to secure/offsite backup facilities. The fulltext index remembers which emails were in which backup files and allows fulltext search even over email removed from the server.
• Automated Export
  Automated export features allow all email matching specific complex criteria to be exported to directories or zip files for litigation or auditing purposes.
• Fulltext Search
  Full-text indexing automatically takes place on archiving. This allows your valuable resource of archived emails to be leveraged for knowledge management, auditing and discovery within your organization.
• Live Access
  Live-access allows your end-users to access the archive through a web-interface and retrieve email they may have deleted or lost in their inbox. This simultaneously ensure valuable knowledge is never lost from your organization, can be quickly retrieved, and users reduces user inbox storage requirements.
• Historical Redelivery
  Redelivery or historical email to selected recipients allows verbatim copies of emails to be retrieved and redelivered in a single click.
• Report and Audit Generation
  Users can run their own audit and generate folders or zip files of vital emails for meetings, storage offsite or presentation to management.
• Configurable Access
  Administrators can restrict access to discovery features to specific users or areas of discovery