Hexamail Guard Configuration Reference [Responder]

[Responder]

The following settings can be used in this section:

Enable
You can turn off all responders using this switch
bool
On/Off, True/False, Yes/No, 1/0
On
Enable=On
UserResponders
With this setting enabled users can have their own individual responders. Disabling this deactivates all user responders.
bool
On/Off, True/False, Yes/No, 1/0
on
UserResponders=on
DefaultSendToRecipient
With this setting enabled email are sent to the original recipient email address in addition to any responding or rerouting
bool
On/Off, True/False, Yes/No, 1/0
on
DefaultSendToRecipient=on
DefaultSendResponse
With this setting enabled email are responded to using the configured response text
bool
On/Off, True/False, Yes/No, 1/0
on
DefaultSendResponse=on
DefaultResponsePeriod
Respond only once to each sender within this period
number
0 - 999 hours
24 hours
DefaultResponsePeriod=24
DefaultResponseSubject
This is the default subject text to use for all email responders. You can use the token <subject> to insert the original subject.
text
Auto response: <subject>
DefaultResponseSubject=Out Of Office Auto-reply: <subject>
DefaultResponse
This is the default text to use for all email responders. You can use the token <recipient> to insert the original recipient email address, <reroutedestination> to insert the email address it has been rerouted to, <subject> to insert the original subject and <date> to insert the original date the email was sent
text
Your email could not be sent to <recipient> at this time
DefaultResponse=Your email could not be sent to <recipient> at this time, but has been forwarded to <reroutedestination> for their attention.
DefaultResponseHTML
This is the default html to use for all email responders. You can use the token <recipient> to insert the original recipient email address, <reroutedestination> to insert the email address it has been rerouted to, <subject> to insert the original subject and <date> to insert the original date the email was sent
html
Your email could not be sent to <recipient> at this time
DefaultResponseHTML=Your email could not be sent to <recipient> at this time, but has been forwarded to <reroutedestination> for their attention.
RespondUsingFrom
Use the From address as the SMTP sender when responding
bool
On/Off, True/False, Yes/No, 1/0
Off
RespondUsingFrom=Off
RespondUsing
Use the configured address as the SMTP sender when responding
text
RespondUsing=noreply@yourdomain.com
DefaultReroute
Reroute email
bool
On/Off, True/False, Yes/No, 1/0
off
DefaultReroute=off
DefaultRerouteDestination
Reroute email to this email address
text
ResponderxEnable
Enable this responder
bool
On/Off, True/False, Yes/No, 1/0
on
Responder%dEnable=on
ResponderxRecipient
Specify a full SMTP email address to respond to. It can contain wildcards * or ?.
text
Responder%dRecipient=user1@example.com
ResponderxSendToRecipient
Send email to original recipient
bool
On/Off, True/False, Yes/No, 1/0
on
Responder%dSendToRecipient=on
ResponderxSendResponse
With this setting enabled emails are responded to using the configured response text
bool
On/Off, True/False, Yes/No, 1/0
on
Responder%dSendResponse=on
ResponderxResponseSubject
subject text to respond with for this responder
text
ResponderxResponse
text to respond with for this responder
text
ResponderxResponseHTML
html to respond with for this responder
text
ResponderxDefaultReroute
Reroute email
bool
On/Off, True/False, Yes/No, 1/0
off
Responder%dDefaultReroute=off
ResponderxDefaultRerouteDestination
Reroute email to this email address
text
ResponderxRespondOnRules
Only respond/reroute if a rule is matched
bool
On/Off, True/False, Yes/No, 1/0
off
Responder%dRespondOnRules=off
ResponderxRuleyEnable
Enable this rule
bool
On/Off, True/False, Yes/No, 1/0
on
Responder%dRule%dEnable=on
ResponderxRuleyName
the name by which you wish to call this rule
number
ResponderxRuleySubjectMatches
email with subjects that match any of these wildcard/phrase/substring will be redponded to. Leave blank for to match for all email (equivalent to *)
text
ResponderxRuleyStartTime
only email sent between the start and end times will be responded to
text
Responder%dRule%dStartTime=9:00
ResponderxRuleyEndTime
only email sent between the start and end times will be responded to
text
Responder%dRule%dEndTime=17:00
ResponderxRuleyStartDate
only email sent between the start and end dates will be responded to
text
Responder%dRule%dStartDate=12 July 2003
ResponderxRuleyEndDate
only email sent between the start and end dates will be responded to
text
Responder%dRule%dEndDate=27 July 2003
ResponderxRuleyDateSource
You can use either the date as it appears in the email MIME headers (the Sent date) or the time and date that the email arrived at Hexamail Guard.
text
Headers
Responder%dRule%dDateSource=Arrival
ResponderxRuleyDays
only email sent on a day that match the selected days will be responded to
flag
Sunday+Monday+Tuesday+Wednesday+Thursday+Friday+Saturday
Responder%dRule%dDays=Sunday+Saturday
ResponderxRuleyFromMatches
email from any of these addresses will be responded to. Leave blank to match for all email (equivalent to *)
text
Responder%dRule%dFromMatches=customer@example.com
ResponderxRuleyDestination
email matching this rule will be rerouted to this email address
number
ResponderxRuleyReroute
Reroute email
bool
On/Off, True/False, Yes/No, 1/0
off
Responder%dRule%dReroute=off
ResponderxRuleySendResponse
Send response
bool
On/Off, True/False, Yes/No, 1/0
off
Responder%dRule%dSendResponse=off
ResponderxRuleyResponseSubject
email matching this rule will get this response subject
number
ResponderxRuleyResponse
email matching this rule will get this response
number
ResponderxRuleyResponseHTML
email matching this rule will get this HTML response
text