Hexamail Guard Configuration Reference [Responder]

[Responder]

The following settings can be used in this section:

Enable
You can turn off all responders using this switch
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:Enable=On
Default:On
UserResponders
With this setting enabled users can have their own individual responders. Disabling this deactivates all user responders.
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:UserResponders=on
Default:on
DefaultSendToRecipient
With this setting enabled emails are sent to the original recipient email address in addition to any responding or rerouting
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:DefaultSendToRecipient=on
Default:on
DefaultSendResponse
With this setting enabled emails are responded to using the configured response text
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:DefaultSendResponse=on
Default:on
DefaultResponsePeriod
Respond only once to each sender within this period
Type:number
Range:0 - 999 hours
Example:DefaultResponsePeriod=24
Default:24 hours
DefaultResponseSubject
This is the default subject text to use for all email responders. You can use the token <subject> to insert the original subject.
Type:text
Example:DefaultResponseSubject=Out Of Office Auto-reply: <subject>
Default:Auto response: <subject>
DefaultResponse
This is the default text to use for all email responders. You can use the token <recipient> to insert the original recipient email address, <reroutedestination> to insert the email address it has been rerouted to, <subject> to insert the original subject and <date> to insert the original date the email was sent
Type:text
Example:DefaultResponse=Your email could not be sent to <recipient> at this time, but has been forwarded to <reroutedestination> for their attention.
Default:Your email could not be sent to <recipient> at this time
DefaultResponseHTML
This is the default html to use for all email responders. You can use the token <recipient> to insert the original recipient email address, <reroutedestination> to insert the email address it has been rerouted to, <subject> to insert the original subject and <date> to insert the original date the email was sent
HTML controls:
BoldMake selection bold
ItalicMake selection italicised
UnderlineMake selection underlined
Strike ThruStrike through selected text
ImageInsert an image
UndoUndo the last action
RedoRedo the last action
HyperlinkMake the selected text into a hyperlink (href)
FontModify the selected text font
Horizontal RuleInsert a horizontal rule
Type:html
Example:DefaultResponseHTML=Your email could not be sent to <recipient> at this time, but has been forwarded to <reroutedestination> for their attention.
Default:Your email could not be sent to <recipient> at this time
RespondUsingFrom
Use the From address as the SMTP sender when responding
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:RespondUsingFrom=Off
Default:Off
RespondUsing
Use the configured address as the SMTP sender when responding
Type:text
Example:RespondUsing=noreply@yourdomain.com
DefaultReroute
Reroute email
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:DefaultReroute=off
Default:off
DefaultRerouteDestination
Reroute email to this email address
Type:text
ResponderxEnable
Enable this responder
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:Responder%dEnable=on
Default:on
ResponderxRecipient
Specify a full SMTP email address to respond to. It can contain wildcards * or ?.
Type:text
Example:Responder%dRecipient=user1@example.com
ResponderxSendToRecipient
Send emails to original recipient
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:Responder%dSendToRecipient=on
Default:on
ResponderxSendResponse
With this setting enabled emails are responded to using the configured response text
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:Responder%dSendResponse=on
Default:on
ResponderxResponseSubject
subject text to respond with for this responder
Type:text
ResponderxResponse
text to respond with for this responder
Type:text
ResponderxResponseHTML
html to respond with for this responder
HTML controls:
BoldMake selection bold
ItalicMake selection italicised
UnderlineMake selection underlined
Strike ThruStrike through selected text
ImageInsert an image
UndoUndo the last action
RedoRedo the last action
HyperlinkMake the selected text into a hyperlink (href)
FontModify the selected text font
Horizontal RuleInsert a horizontal rule
Type:text
ResponderxDefaultReroute
Reroute email
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:Responder%dDefaultReroute=off
Default:off
ResponderxDefaultRerouteDestination
Reroute email to this email address
Type:text
ResponderxRespondOnRules
Only respond/reroute if a rule is matched
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:Responder%dRespondOnRules=off
Default:off
ResponderxRuleyEnable
Enable this rule
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:Responder%dRule%dEnable=on
Default:on
ResponderxRuleyName
the name by which you wish to call this rule
Type:number
ResponderxRuleySubjectMatches
emails with subjects that match any of these wildcard/phrase/substring will be redponded to. Leave blank for to match for all emails (equivalent to *)
Type:text
ResponderxRuleyStartTime
only emails sent between the start and end times will be responded to
Type:text
Example:Responder%dRule%dStartTime=9:00
ResponderxRuleyEndTime
only emails sent between the start and end times will be responded to
Type:text
Example:Responder%dRule%dEndTime=17:00
ResponderxRuleyStartDate
only emails sent between the start and end dates will be responded to
Type:text
Example:Responder%dRule%dStartDate=12 July 2003
ResponderxRuleyEndDate
only emails sent between the start and end dates will be responded to
Type:text
Example:Responder%dRule%dEndDate=27 July 2003
ResponderxRuleyDateSource
You can use either the date as it appears in the email MIME headers (the Sent date) or the time and date that the email arrived at Hexamail Guard.
Type:text
Example:Responder%dRule%dDateSource=Arrival
Default:Headers
ResponderxRuleyDays
only emails sent on a day that match the selected days will be responded to
Type:flag
Example:Responder%dRule%dDays=Sunday+Saturday
Default:Sunday+Monday+Tuesday+Wednesday+Thursday+Friday+Saturday
ResponderxRuleyFromMatches
emails from any of these addresses will be responded to. Leave blank to match for all emails (equivalent to *)
Type:text
Example:Responder%dRule%dFromMatches=customer@example.com
ResponderxRuleyDestination
emails matching this rule will be rerouted to this email address
Type:number
ResponderxRuleyReroute
Reroute emails
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:Responder%dRule%dReroute=off
Default:off
ResponderxRuleySendResponse
Send response
Type:bool
Options:On/Off, True/False, Yes/No, 1/0
Example:Responder%dRule%dSendResponse=off
Default:off
ResponderxRuleyResponseSubject
emails matching this rule will get this response subject
Type:number
ResponderxRuleyResponse
emails matching this rule will get this response
Type:number
ResponderxRuleyResponseHTML
emails matching this rule will get this HTML response
HTML controls:
BoldMake selection bold
ItalicMake selection italicised
UnderlineMake selection underlined
Strike ThruStrike through selected text
ImageInsert an image
UndoUndo the last action
RedoRedo the last action
HyperlinkMake the selected text into a hyperlink (href)
FontModify the selected text font
Horizontal RuleInsert a horizontal rule
Type:text