FAQ / Server Products

Hexamail POP3 Downloader is downloading email but they never reach my Exchange 2007/2010 mailboxes. What could be wrong?
This could be because your reroute to address does not match any internal recipients configured in Exchange. Ensure that the reroute to address(es) all match some internal recipients in the Exchange server

If the email still does not reach the mailboxes it may be that the Exchange configuration is incorrect. To correct it follow these steps:

1) In Exchange management console edit the Server Configuration/Hub Transport/Receive connectors/Default Receive Connector (right click:
2) Go to Permission Groups and check Anonymous Users
3) Go to network and check its on (All available IPv4 addresses)/port 25 or port 25 if you prefer (it will only accept connections from the local machine then)

There are also the following guides: