FAQ / Server Products

I get "Errors communicating with server" in Hexamail POP3 Downloader/Forward module
The mail is stuck in the hexamail and the app will not communicate with the exchange server. What should I do?
1) Check that the Exchange SMTP service is still running

2) Check that there is a receive connector enabled in Exchange and it is
accepting connections from the Hexamail machine IP address.

You can use telnet to connect to Exchange SMTP Service to verify it is up
telnet 25
(or the port you have it configured on)

3) Check the Hexamail/Forward/Mailserver settings still correspond to your
Exchange server SMTP server settings

There are also the following guides: