FAQ / Server Products

Exchange 2013 Archiving fails to work on Windows 2012 R2. What can I do?
Microsoft decided to break compatibility with Windows 2012 R2 and changed the way the built in account permissions are used. To get round this you can create a new User in your organization called Hexamail and add it as a member of the following groups:

- Enterprise Admins
- Schema Admins
- Administrators
- Domain Admins
- Organization Management
- Domain Users

Set the password to never expire and not need changing.

Then go to the Services list and right click the Hexamail service and change it to logon as the Hexamail user.
Similarly go to the Xifte service and change it to login as the Hexamail user.

Stop both services and restart the Hexamail service.

There are also the following guides: